Lesson 7: Technological Advancements in Verbal Skills

Objective:

The objective of this lesson is to empower adult learners to understand and leverage technological advancements in verbal skills for personal and professional enhancement. By the end of this lesson, participants will be able to recognize and utilize various tech tools and platforms that enhance communication efficacy, adapt to changing verbal interaction landscapes, and apply these advancements in diverse real-world scenarios.

Comprehensive Content Overview:

Verbal skills are traditionally associated with speaking and listening. In the digital age, they also encompass digital communication methods such as video conferencing, audio messaging, and other interactive media. This section explores the impact of technology on verbal communication skills.

In-depth Explanations with Actionable Insights:

• Video Conferencing Tools: Platforms like Zoom and Microsoft Teams have transformed verbal communication by enabling real-time face-to-face interactions irrespective of geographical barriers. To enhance verbal skills using these tools, users should practice clear articulation, maintain eye contact through the camera, and manage their non-verbal cues to convey the intended message effectively..
• Speech Recognition and AI Assistants: Tools like Google Assistant and Apple’s Siri use natural language processing to interpret and respond to verbal commands. Users can develop their verbal command skills by practicing concise and clear enunciation and learning the specific commands that these AI assistants recognize..
• Interactive Voice Response (IVR) Systems: Frequently used in customer service, ...