Objective:
The primary objective of this lesson is to provide learners with an understanding of how technological advancements are reshaping interpersonal skills. With an emphasis on practical application, learners will explore how digital communication tools, social media, and emerging technologies like artificial intelligence influence the way we interact, collaborate, and build relationships in both personal and professional settings.
Comprehensive Content Overview:
Interpersonal skills, traditionally known as ‘soft skills,’ encompass the various abilities that enable individuals to communicate, interact, and work with others effectively. These skills have historically included verbal and non-verbal communication, active listening, empathy, negotiation, conflict resolution, and teamwork. The rise of technology has introduced new dimensions to these skills, requiring a modern understanding and approach to effectively navigate today’s digital landscape.
In-depth Explanations with Actionable Insights:
Communication in a Digital Age: The advent of email, instant messaging, and video conferencing has drastically altered the way we communicate. For instance, email etiquette now forms a crucial part of professional communication, requiring clarity, conciseness, and an understanding of formal and informal tones.
Example: When sending a professional email, use a clear subject line, an appropriate salutation, a concise message body, and a professional closing. Here is a simple structure:
Subject Line Project Update – Key Milestones Achieved Greeting Dear Team, Body I am pleased to report that we have hit three key ...
