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Lesson 5: The Art and Science of Communicating Skills

communication skills
Communication Skills

Objective:

The objective of this lesson is to equip learners with the ability to effectively balance the methodical (scientific) and creative (artistic) aspects of communication skills. By the end of this lesson, participants should be able to apply a structured approach to crafting clear and compelling messages while also leveraging creativity to enhance engagement and connection with the audience in various personal and professional scenarios.

Comprehensive Content Overview:

Communication is both an art and a science, necessitating a blend of systematic strategies and creative expression. The science of communication includes understanding theories, structures, and the psychology of how messages are received, while the art involves the nuanced, human aspect of interaction and storytelling.

  • The Science of Communication: This includes non-verbal cues, active listening, feedback mechanisms, and communication models like the Shannon-Weaver Model..
  • The Art of Communication: This encompasses storytelling, emotional intelligence, persuasive language, and the use of metaphors and analogies..

In-depth Explanations with Actionable Insights:

Non-Verbal Communication

Over 50% of the message in face-to-face communication is conveyed through non-verbal cues. To improve this aspect, practice mirroring body language in a subtle manner to build rapport. For instance, if someone leans in slightly while talking, lean in as well, showing engagement.

Active Listening

A crucial part of communication is listening. Use the reflective listening technique: after someone speaks, paraphrase their message ...

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