Objective:
The primary objective of this lesson is to equip adult learners with the skills to effectively translate theoretical knowledge of relationship building into practical and actionable steps. By the end of this lesson, learners should be able to apply these skills in both personal and professional contexts to foster stronger, more meaningful relationships.
Comprehensive Content Overview:
Relationship building is a multifaceted skill set that involves understanding, empathy, effective communication, active listening, trustworthiness, and consistency. In this lesson, we will focus on converting these theoretical aspects into practical actions.
In-depth Explanations with Actionable Insights:
Understanding and Empathy: To practice understanding and empathy, begin by acknowledging the perspectives and feelings of others. For instance, when a colleague is explaining a problem, actively listen and then summarize their point to show comprehension.
Effective Communication: Focus on clarity and brevity in your interactions. An example is to use the ‘situation, task, action, result’ (STAR) technique to communicate your points succinctly during meetings.
Active Listening: Show that you’re engaged in a conversation by nodding, maintaining eye contact, and asking follow-up questions. For instance, you might say, “What do you think led to that outcome?” after someone shares a story.
Trustworthiness: Keep a commitments tracker, such as a simple Excel table, where you log promises made and their status. See the table below ...
