Objective:
The objective of this lesson is to equip adult learners with the knowledge of how ‘Micro’ skills apply and vary in different cultural or global contexts, enhancing their personal and professional growth. By the end of this lesson, participants will be able to identify, adapt, and apply these skills across various international environments, understanding the nuances and demands of a globalized workplace.
Comprehensive Content Overview:
‘Micro’ skills are the building blocks of job-specific competencies and interpersonal interactions. Examples of micro skills include active listening, effective communication, critical thinking, problem-solving, and the ability to work collaboratively. These skills are essential in a wide range of professional settings and vary in their application and importance across different cultures. Understanding these variations is crucial for working effectively in a global context.
In-depth Explanations with Actionable Insights:
- Active Listening: This involves fully concentrating, understanding, and responding to what is being said. In some cultures, active listening is shown through verbal affirmations, while in others, nodding and maintaining eye contact are more valued.
- Example: In Japan, listeners often interject with “hai” to show attentiveness..
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- Effective Communication: This encompasses verbal, non-verbal, and written forms. While direct communication is preferred in cultures such as the United States, more indirect and high-context communication is common in countries like China.
- Example: When ...
