Lesson 6: Adapting Barista Skills in a Changing Environment

Objective:

The objective of this lesson is to equip baristas with the skills necessary to adapt and evolve in a rapidly changing coffee industry. By the end of this lesson, learners will understand how to identify emerging trends, modify their skill set, and implement new techniques and technologies to remain competitive and provide exceptional service.

Comprehensive Content Overview:

Barista skills encompass a wide range of competencies, from the technical, such as espresso extraction and milk steaming, to the customer service aspects of the role. In a changing environment, a barista must also be well-versed in sustainability practices, alternative milks, and the use of innovative brewing methods.

In-depth Explanations with Actionable Insights:

• Identifying Emerging Trends: Staying current with industry trends is essential. For example, if a new milk alternative becomes popular, such as oat milk, baristas should learn how to steam it properly since it behaves differently than traditional cow’s milk. .
• Technical Skill Enhancement: Practicing latte art with non-dairy alternatives or perfecting the pour-over technique with different coffee varietals can keep a barista’s skills sharp and versatile..
• Adopting New Technologies: Familiarizing oneself with the latest espresso machines or order management systems can help a barista improve efficiency and accuracy in the workplace..

Interactive Elements and Applied Learning:

Scenario-based question: A customer asks for ...