Lesson 5: The Art and Science of People Management Skills

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personal development skills
Personal Development Skills


The learning objective of this lesson is to equip learners with an understanding of how to effectively manage people by exploring the balance between the systematic, methodical approaches and the creative, human-centric aspects of people management skills. By the end of the lesson, participants should be able to apply a balanced mix of these approaches to real-world people management scenarios, enhancing team performance and individual development.

Comprehensive Content Overview:

Smart Life Skills

People Management skills are a blend of several competencies including communication, leadership, motivation, delegation, and performance management. Effective people managers are not only adept at planning and organizing but are also innovative in handling diverse teams and nurturing talent.

  • Communication: Clear, empathetic, and effective communication strategies..
  • Leadership: The ability to inspire and guide individuals and teams..
  • Motivation: Understanding intrinsic and extrinsic motivators..
  • Delegation: Assigning the right tasks to the right people..
  • Performance Management: Setting, monitoring, and reviewing employee performance..

In-depth Explanations with Actionable Insights:

Communication: To enhance communication, managers should use the ‘Feedback Sandwich’ method, where constructive feedback is nestled between positive comments. For instance, when reviewing a report, instead of just pointing out errors, a manager might say, “The introduction captures our objectives well, but there are some data discrepancies in the middle section that need addressing. Overall, the conclusion ties everything together effectively.”

Leadership: For leadership, apply the ...

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