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Objective:
The objective of this lesson is to equip aspiring and current security guards with the foundational skills necessary for effective performance in their roles. By the end of this lesson, learners will be able to understand and apply critical practices such as observation and reporting, communication, emergency response, and legal knowledge in real-world security scenarios.
Comprehensive Content Overview:
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Security guard skills encompass a range of competencies that are crucial for maintaining safety and responding to incidents. Key areas of focus include:
- Observation and Reporting.
- Communication.
- Emergency Response.
- Legal Knowledge.
- Professional Ethics.
In-depth Explanations with Actionable Insights:
Observation and Reporting Observation is the ability to note details and irregularities in the environment. Reporting involves documenting these observations and communicating them effectively.
Actionable Insight: Regularly practice scanning your environment methodically, using the ’10-5-2′ scanning technique, where you first observe the broader area (10 feet), then focus on medium-range details (5 feet), and finally examine immediate surroundings (2 feet). Record observations using clear, concise language in a logbook or digital report.
Example: In a patrol log, you might note, “10:15 PM – Observed a suspicious individual loitering near the east entrance. White male, approximately 5’9″, wearing a red hoodie and blue jeans. Notified the control room.”
Communication Effective communication is vital for a security guard. This includes both verbal and non-verbal communication skills, such as body language ...