Lesson 7: Technological Advancements in Upward Communication Skills

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Communication Skills

Objective:

The primary objective of this lesson is to equip learners with an understanding of how technological advancements are influencing and enhancing upward communication skills. The focus is on identifying and utilizing modern tools and platforms to facilitate effective communication from subordinates to superiors within an organizational context. By the end of this lesson, participants will be able to leverage technology to improve the clarity, speed, and efficiency of their upward communication.

Comprehensive Content Overview:

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Upward communication refers to the flow of information from lower levels of a hierarchy to higher levels in an organization. This includes feedback, reports, insights, and any other communication that moves up the chain of command. Technological advancements have transformed how this communication is conducted, making it more immediate, interactive, and data-driven.

In-depth Explanations with Actionable Insights:

Communication Platforms: Today, various platforms such as Slack, Microsoft Teams, and Asana facilitate upward communication by allowing employees to send direct messages, share files, and even collaborate in real-time with their managers. For example, a project update can be shared on a shared channel where immediate feedback can be gathered.

Feedback Tools: Tools like SurveyMonkey and Google Forms enable employees to provide anonymous feedback, which can be critical for upward communication. These tools can be used to conduct surveys regarding workplace policies or to ...

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