Objective:
The primary objective of this lesson is to equip learners with an in-depth understanding of how technological advancements are shaping and transforming communication and interpersonal skills. By the end of this lesson, participants will be able to identify key technological tools and platforms that enhance communication, understand how to leverage these advancements in different contexts, and develop strategies to effectively integrate technology into their communication processes.
Comprehensive Content Overview:
Communication and interpersonal skills are crucial in personal and professional settings. These skills encompass verbal and non-verbal communication, active listening, empathy, teamwork, and conflict resolution. Technological advancements have introduced new dimensions to these skills, including digital communication channels, social media interactions, and virtual collaboration tools.
Key Aspects:
- Digital Communication Platforms (e.g., Email, Instant Messaging, Video Conferencing).
- Social Media and Personal Branding.
- Virtual Collaboration Tools (e.g., Project Management Software, Shared Workspaces).
- Artificial Intelligence in Communication (e.g., Chatbots, AI Writing Assistants).
- Ethics and Etiquette in Digital Communication.
In-depth Explanations with Actionable Insights:
Digital Communication Platforms: Email and instant messaging have become staples in communication, allowing for asynchronous exchanges. Video conferencing platforms like Zoom and Teams enable real-time, face-to-face interaction remotely. To use these effectively, it’s essential to maintain clear and concise messaging, be mindful of tone, and understand the appropriate context for each platform.
Example: When sending a professional email, use a subject line ...
